Frequently asked questions
How long will it take to get my order?
U.S. orders typically arrive within 5–7 days. International timing depends on the destination.
Do you ship overseas?
Yes, Anais Dream Creation ships overseas.
How can I contact Anais Dream Creation?
Email Anaisdreamcreation@gmail.com or call (979) 476-2913.
How do exchanges work?
The best way to exchange an item is to return the original item, and once the return is accepted, place a separate order for the replacement.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What makes Anais Dream Creation special?
Personalization turns ordinary items into a way to express yourself. Each order is made to match your request as closely as possible.
Do I receive a free sticker?
Yes. Orders include a free sticker featuring favorite flowers or pets.
Can personalized items be returned?
Custom products cannot be returned. For eligible items, you have 30 days from delivery to request a return. Items must be unused, have their tags, be in their original packaging, and include a receipt or proof of purchase.
What if my order arrives damaged or incorrect?
Please contact us immediately after receiving your order so we can help resolve the issue.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.